Counter Ticket Cancellation Online in 1 minute, How?

Published by admin on June 3, 2025June 3, 2025

Counter Ticket Cancellation Online through IRCTC

Earlier, if you booked your train ticket from a Passenger Reservation System (PRS) counter, the only way to cancel it was:

By physically visiting the station, and
Surrendering the original ticket at the same or another PRS location
This posed serious challenges:
❌ Not possible for passengers out of town
❌ Difficult for working professionals
❌ Risk of missing the cancellation deadline and losing the refund.

But now, Indian Railways has introduced an online counter ticket cancellation facility via the IRCTC website, eliminating the need to visit a railway station at that moment.

Here is a simplified step-by-step guide for the Counter Ticket Cancellation online through IRCTC website in just a minute time.

Counter Ticket Cancellation Online through IRCTC website

Visit the Official page of IRCTC Website for cancellation.
Enter the following details:
- PNR Number
- Train Number
- Captcha Code

Read the Rules and Procedures and check the confirmation box.
Click ‘Submit’.

🔐 OTP Verification

An OTP will be sent to the mobile number given at the time of booking.
Enter the OTP and click ‘Submit’.
After successful validation, PNR details will be displayed.

🚫 Ticket Cancellation

Verify the ticket details.
Click on ‘Cancel Ticket’ for full cancellation.
The refund amount will be displayed.
You will receive an SMS like: “Your PNR xxxxxxxxxx has been cancelled. Collect refund amt ₹xxxxx from journey commencing station or nearby satellite PRS locations. Ref. Terms & conditions”

💵 Refund Collection Guidelines

Carry the original ticket to claim refund at PRS counters.
Refund can be collected from any PRS counter or designated satellite PRS locations.

⏰ Time Limits for Ticket Cancellation

Confirmed Tickets	Up to 4 hours before departure
RAC/Waitlisted Tickets	Up to 30 minutes before departure

⏰ Refund Timing After Departure

For Trains Departing between 18:01 hrs – 06:00 hrs:
Refund allowed during first two hours of PRS counter opening next day.
For Trains Departing between 06:01 hrs – 18:00 hrs:
Refund allowed up to 4 hours after departure during PRS working hours.

⚠️ Important Notes

Refund beyond these time limits can be collected only at journey commencing station or its nearby designated PRS locations.
Always verify station convenience before proceeding with cancellation.

Also Read