What is HRMS?

Human Resource Management System (HRMS) project is a comprehensive plan for digitization of complete HR process of Indian Railway. Total 21 modules has been planned in HRMS.

HRMS Manuals & Guidelines

Basic data entry of around 97% railway employees has been completed in Employee master and E-Service record modules of HRMS which had been launched last year.

Why HRMS for Railway Employees?

Human Resource Management System (HRMS) will allow Railway employees to view their details related to their Increments, Promotions, Awards, Transfers, Postings, Leave, Training, and composition of Family as per records and Nominations for retirement benefits. This information is not readily available to employee at present. It brings transparency to administration.

HRMS Manuals and Guidelines are very helpful in understanding the use of HRMS portal.

HRMS Manuals and Guidelines

Guidelines for updating Executive SR

Executive Record sheet is initiative to capture and display data related to service history of officers of Indian Railways. It has information about Basic details of Officers along with their educational qualification, experience, trainings, awards and publication.


Guidelines for e-PASS Module

Here is the complete guide to issue e-Pass by Railway Employee, Clerks, and Pass issuing authority.

  1. e-PASS Guidelines for Railway Employee
    • Declaration of Manual Passes & Pass Family
    • Application for New E-Pass
    • Application for Split Pass
    • e-Pass Cancellation Request
    • Send OTP for ticket Booking
  2. e-PASS Guidelines for Pass Clerk
    • Manual Pass Entry
    • Acceptance of Family Declaration
    • Accept various Pass applications
      • e-PASS Application
      • Split Pass Application
      • Pass Cancellation Request
  3. e-PASS Guidelines for Pass Issuing Authority (PIA)
    • Issue Pass
    • Issue Split Pass
    • Pass Cancellation Request

User Manuals for E-Pass Module-


Guidelines for Settlement Module

On an average, approximately 30 thousand employees superannuate from different Units of Indian Railways every year. The processes followed to finalise settlement claim of an employee is cumbersome.

This web-based Settlement System under HRMS enables the authorities to finalise the settlement of superannuating employee with ease and convenience.

The Settlement System under HRMS displays notification alert to the concerned Service Record Dealing Clerk (SR-DC) to initiate Settlement Process for the employee due to superannuate in next 6 months.

The Settlement System partly pre-populates the Service Record Summary form and presents it before the SR-DC. SR-DC fills in the required information and submits it to the Service Record Verifying Authority (SR-VA) for verification.

SR-VA verifies the service record summary form and forwards it to Service Record Accepting Authority for approval. If found incorrect, SR-VA returns the form with remark to the SR-DC, for necessary correction. SR-VA accepts the Service Record Summary Form if found correct or else returns to the SR-DC for necessary correction. The approved Service Record Summary Form is sent to Settlement Section for necessary action.


Guidelines for Office Order Module

Salient Features of Office Order Module:

 Office order module captures all career events of an employee from Entry in IR to Exit.
 It generates all office orders and simultaneously updates all data in HRMS /IPAS with trigger of joining / relieving date entry.
 Transparency in terms of instant availability of office order to all stake
holders including employee concerned through SMS and reflection on the
dashboard of all concerned.
 Use of QR code which contains information of Office Order attributes and a link to view the actual office Order. It makes the system tamper proof.
 Option to use Voice-to-text feature. Using this a user will be able to enter
details in Pre-text and Post-text Option to create Customized templates for
use with different kinds of Office Orders.
 Auto-fetching of existing details (Name, deptt, designation, pay level etc) of employee involved in the Office Order.
 Bilingual format (Office Order are available in English and Hindi)
 Security with use of DSC by the Accepting Authority while issuing Office Order. Can be made available to general public, if desired.


Guidelines for APAR Module

APAR module on HRMS portal is applicable for only Non-Gazetted employees of Indian Railways. Gazetted officers including Group-‘B’ officers have to fill their APAR on SPARROW website.

Salient Features of E-APAR Module:

 It has all the features of SPARROW and has provided facility beyond that for ease of use of all stake holders in terms of writing APAR for non-gazetted employees of all departments of IR.
 Bilingual format (Office Order are available in English and Hindi) Option to create Customized templates for use with different kinds of rating of an
APAR. (e.g. for Very Good, Outstanding etc).
 Option to use Voice-to-text feature. Using this, user will be able to enter details against any attribute of APAR.
 Predictive text feature for input. User will get a list of possible texts based
on part of text typed to make the experience of writing APAR smooth.
 Auto mapping of APAR format to employee based on Pay Level, Designation and Department. Auto-fetching of existing details (Name,
deptt, designation, pay level etc) as Part-I, Personal Data of APAR Security –
Comments and grading by Reporting, Reviewing and Accepting Officer is
stored in encrypted format with their respective DSC.
 Final APAR in PDF format is digitally signed by the Accepting Authority.
 Transparency – Concerned employee will get instant message as soon as
APAR is accepted. Employee will be able to view the final Accepted copy in
his /her HRMS account.
 Multiple MIS can be generated based on available data for monitoring the
progress of APAR.



How to Login on HRMS Railway Employee application?

If you are a first time User on HRMS Railway Employee portal, and don’t know how to login on HRMS? then there is a simple step by step guide to Login on HRMS Railway Employee application.



How to Reset HRMS password?

If you are a Railway Employee and a registered user on HRMS portal of Indian Railways and suppose you have forgotten the password for it, then you no need to worry.  HRMS Password can be easily reset by following simple steps



Manual for use of DSC (Digital Signatures)


HRMS Helpdesk:

In case of any issues please reach out to HRMS helpdesk…

  • HRMS application related issue @ 7786940452 ,9971535534,7982542883
  • For OTP @ 7267910583,9953780947
  • For ePass related enquiry @ 9891643886,9069161539,9971168228 or
  • Write to us at irhrms@cris.org.in  

Please let us know if you are facing any difficulty in using HRMS. We will provide you latest HRMS Manuals and Guidelines.


28 Comments

MAHESH KUMAR · February 1, 2021 at 8:13 pm

HOW CAN CHANGE THE BASIC PAY IN HRMS MODULE AFTER ACCEPTING THE ALL RECORDS.

    Anonymous · February 16, 2021 at 1:01 pm

    Get the tab returned from Accepting authority.

      LAVETI BALAJEE · February 7, 2023 at 12:19 pm

      My dusre zone se aya hu magar mera update nahi dika raha h muje mutual transfar jana h form bhrne me dikkat aa raha h pla halp me….

        Anonymous · July 17, 2023 at 9:31 pm

        I can’t submit my qualifications details .. please someone suggest

        Rohit Kumar · September 27, 2023 at 8:02 am

        Sir mein group d firozpur division mei join karne gya tha but oha Maine on-boarding processs ka phase 1 complete krba liya tha or ussi din meri ntpc ki merit aa gyi to mein oha bina hrms id create kiye hue ghar laut aaya application dekar firozpur division bale bole koi issue ni hogi agr hrms id ni bane hai to but ab mein ntpc join krne ja rha hu to oha onbaoarding krne tym pan no already exist in hrms dikha rha h iske liye mein firozpur gaya to wo bole ntpc jaha join kre ho wha jao wo nanded division mein krne bala hu ye log bs updown krba rahe hain or kuch solution nhi de rhe hain plzz kuch solution bataiye

    Anonymous · January 27, 2023 at 3:25 pm

    Grivans ka status E dikha raha hai 1 months se aage ka proses kaise hoga

    Rajikumar P K · June 14, 2023 at 2:57 pm

    What is the maximum number of words allowed in self appraisal

    Anonymous · September 14, 2023 at 12:00 pm

    While applying PTO tkt validation err occur

Confidential cell · April 15, 2021 at 1:41 pm

How can we change personal data (Date of Appointment) of a staff after the APAR is created?

Anonymous · June 6, 2021 at 2:00 pm

Hrms main part II ka print problem

    Sanjay Saitawadekar · August 31, 2022 at 9:48 am

    What is relative flag in e pass hrms.sa

Anonymous · September 14, 2021 at 11:19 am

My HRMS ID available but not login my mobile number not register in HRMS

Pratiksha · October 13, 2021 at 6:14 pm

I am nit getting my father’s HRMS credentials on his mobile number

Anonymous · October 15, 2021 at 11:02 am

How to write CR IN HRMS

Anonymous · December 14, 2021 at 12:46 pm

wlhat will be filled in contingency column in nimination section of HRMS

Y D N Rao · January 18, 2022 at 7:10 pm

Some PPO Numbers are not yet generated as a result could register for retired employees
for Example PPO No 20167070500586 Name V K Padma Retd O S Sr DP/Chakradharpur S E Railway shown as employee details not matching After reporting no body is responding What further action can do please tell

Raghunath Sabat · April 4, 2022 at 3:30 pm

I can’t login my HRMS id on portal. Can you help me?

    Anonymous · July 6, 2022 at 10:58 am

    I am also facing same issues.

Anonymous · May 6, 2022 at 11:36 am

I have accepted my APAR in HRMS. But now it is not seen. I wanted copy of my APAR for record. How will I get it ? Please guide.

Anonymous · July 21, 2022 at 6:49 pm

How could be PPO revised through HRMS if someone retired in jan22 and after that his order for MACP effected from dec21

Anonymous · November 3, 2022 at 2:57 pm

How I change my existing medical category for mutual transfer

Anonymous · November 9, 2022 at 10:06 am

In owm request transfer application, what should be written as remarks?

Suman Khandait · January 28, 2023 at 12:03 pm

pass already issued but showing pass not issued in irctc app pass application no 9546111,upn no 10383401

Ch. Bhabsni sankar · February 28, 2023 at 2:33 pm

In hrms profile how many times to do edit..

Anonymous · June 7, 2023 at 4:32 am

Mera HRMS say data exit nahi ho raha hai or new joining me problem aa raha hai

Anonymous · July 24, 2023 at 1:24 pm

How to do on boarding in HRMS after technical resignation from other railway division???

Anonymous · December 12, 2023 at 4:06 pm

Thanks for sharing the details of this website

Rupesh Kumar · January 1, 2024 at 8:59 am

I’m unable to get my previous year CL

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